By Fareed Tulbah, owner of Caden Roofing · 8,000+ roofs inspected · Last updated October 2026
Answers to the questions Austin homeowners ask us most, about insurance claims, insurance letters and leaks. Each guide explains how things actually work, cites the Texas rules and manufacturer documents behind it, and shows photos from real Caden Roofing jobs.
Should I File an Insurance Claim for Hail Damage on My Roof?
When a hail claim pays and when it doesn’t: deductibles, replacement cost vs. actual cash value, roof payment schedules and cosmetic damage waivers.
My Insurance Company Is Dropping Me Because of My Roof. What Are My Options in Texas?
What a nonrenewal letter means, what Texas law allows, how insurers use aerial photos, and your options in the first week.
Where Do Most Roof Leaks Start?
The six main places roofs leak, why flashing (not shingles) causes most of them, and four questions to ask your roofer.
What Is a Cosmetic Damage Waiver on Your Roof?
What a cosmetic damage waiver or marring exclusion leaves out, how it’s tied to the Class 4 roof discount, and seven questions to ask your insurance agent.
How Does the Insurance Appraisal Process Work for a Roof Claim in Texas?
How appraisal works when your insurer denies or underpays a roof claim: the steps, TDI’s proposed deadlines, what it costs, and when it’s worth it on a roof.
Have a Question We Haven’t Covered?
Call Caden Roofing at (512) 364-0278 or schedule a free roof inspection.
